Shipping Policy 

Purchases are shipped from our warehouse in Delhi by courier. 

All orders placed before 4 pm will be dispatched the same day. All other orders will be dispatched next  day before 4 pm. Applicable from Monday to Saturday. 

Due to COVID-19, we cannot commit on delivery timelines. We do request you to bear with us in the  case of slight delays.  

Order Deliveries Will Be Made Between 

10:00 AM – 6:00 PM Monday – Saturday. Excluding public holidays. 

Goods will need to be signed for upon delivery. If you cannot be there to sign for your delivery  please suggest an alternative i.e. a family member, colleague, neighbor, etc. However, the brand  takes no responsibility for goods signed by an alternative person. 

Certain courier partners may request an OTP to complete delivery. This will need to be provided  for completion of delivery. OTP will be sent to the number inputted at time of placing the order. Lush Vitality is not responsible for damage after delivery. 

For all claims for shortages or damages must be reported to customer service within 48 hours of  the day of delivery. 

Shipping and handling rates may vary based on product, packaging, size, volume, type and other  considerations.  

Orders placed on Sunday will be dispatched within 24 hours. 

Not applicable on public holidays